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FAQs

Everything you need to know about car shipping

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Common Questions

Quick answers to our most frequent inquiries

Car shipping costs vary based on distance, vehicle type, transport method (open or enclosed), and current market conditions. On average, expect to pay between $500-$1,500 for domestic shipping. Get a free quote for your specific route and vehicle.

Shipping times typically range from 1-2 weeks for domestic routes, depending on distance and pickup/delivery locations. Cross-country shipments usually take 7-10 days, while shorter distances may take 3-5 days.

Yes, all vehicles are fully insured during transport. Our carriers carry comprehensive liability and cargo insurance. We also recommend checking with your personal auto insurance provider for additional coverage options.

Open transport is more affordable and faster, with vehicles exposed to weather. Enclosed transport costs more but provides complete protection from weather, road debris, and theft. Choose based on your vehicle's value and your budget.

Yes, we provide real-time tracking updates throughout the shipping process. You'll receive regular updates via phone, email, or SMS, and can check your shipment status through our online portal.

Remove all personal items, ensure the car is clean, check fluid levels, and make sure the battery is charged. Disable the alarm system and provide a spare key. We'll send you a detailed preparation checklist.

Yes, we offer both door-to-door and terminal-to-terminal service. Door-to-door is more convenient but may cost slightly more due to accessibility requirements. We'll discuss the best option for your specific locations.

We accept all major credit cards, bank transfers, cashier's checks, and money orders. Payment is typically due upon pickup or delivery, though we may require a deposit for certain high-value vehicles.

Personal items up to 100 lbs are typically allowed, but they're not covered by insurance. Valuable items, electronics, and important documents should be removed. Check with your carrier for specific policies.

We'll document any damage during pickup and delivery. If damage occurs during transport, our insurance will cover repairs. We'll work with you to file a claim and ensure your vehicle is restored to its pre-shipping condition.

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